Record of Employment (ROE), Service Canada
The form that reports a work interruption for Employment Insurance.
Opens a fillable version in your browser. Free, no account, and free to download. This is a helper, not the official form.
About Record of Employment (ROE), Service Canada
The Record of Employment, or ROE, is the form employers use to report an interruption in a worker's earnings to Service Canada. It shows insurable hours and earnings and the reason the job ended or paused. Service Canada uses it to decide Employment Insurance claims.
An employer issues an ROE when an employee stops working, for example due to a layoff, a leave, a resignation, or a shortage of work. Most employers submit it electronically. This page is a general helper, not legal advice, so always use the current official process from Service Canada.
If you are the worker and you need a copy, you do not normally ask your employer for a paper ROE. Most employers file the ROE with Service Canada electronically, and electronic copies are not printed for you. Sign in to My Service Canada Account to view and print the ROEs filed under your Social Insurance Number. If your employer still files on paper, they must give you a copy, so ask your payroll contact. If no ROE appears and your former employer does not respond, you can still apply for Employment Insurance and Service Canada will follow up on the missing record. Check the current process with Service Canada before you rely on any timeline, because the rules and the online service change.
Who needs to complete it
- Employers when an employee has an interruption in earnings.
- Payroll staff issuing records after a layoff or leave.
- Workers who need an ROE to apply for Employment Insurance.
- Anyone confirming their insurable hours and earnings are reported correctly.
How to fill out Record of Employment (ROE), Service Canada
- 1Enter the employer name, payroll reference, and business number.
- 2Add the employee name, social insurance number, and address.
- 3Record the first day worked and the last day for which paid.
- 4Enter the final pay period end date.
- 5Report total insurable hours and insurable earnings for the required periods.
- 6Enter the reason for issuing the record using the correct code, such as shortage of work or leave.
- 7Add vacation pay, statutory holiday pay, or other amounts in the payments section.
- 8Submit the record to Service Canada, usually online, and give the employee their copy or access to view it.
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Frequently asked questions
How do I get my ROE from Service Canada?
Sign in to My Service Canada Account and open the Record of Employment section to view and print any ROE your employer filed electronically under your SIN. If your employer files on paper, ask your payroll contact for your copy.
When must an employer issue an ROE?
An employer issues an ROE whenever an employee has an interruption of earnings, such as a layoff, leave, or resignation, within the timelines Service Canada sets.
Do I get a paper copy of my ROE?
Many employers file electronically, and in that case you can view your ROE through your My Service Canada Account instead of receiving a paper copy.
Why does the reason code matter?
The reason for issuing helps Service Canada decide an Employment Insurance claim, so it should accurately reflect why the work ended or paused.
Is this the official form?
This is a general helper. Always use the current official Record of Employment process from Service Canada when you issue or rely on one.